Services

Design

Fires and Stoves Chester understand that planning and deciding on your fireplace feature is a major decision. As independent retailers for a range of manufacturers we will discuss your individual requirements. This includes advising on the heat output requirements depending on the size of your room and flue type.

Our experienced and knowledgeable sales team will support and guide you through the process and advise you on the most suitable options depending on your own personal style, design choice and budget.

We offer a large range of gas, electric, woodburning or multifuel stoves. These can all be complemented with hearths, mantels, and beams of your choice. We offer a huge range of options including wood, marble, granite, limestone, slate and many more.

If you prefer a more personalised design, we can discuss your individual requirements and offer bespoke designs from our local suppliers.

Survey

We will arrange for one of our experienced surveyors to visit you at your property to carry out a full survey. During the visit we will discuss with you your choice of fireplace feature and other options to help you make your final choice. During the visit the surveyor will;

  • Check the feasibility of installation and advise on the best options to suit your needs
  • Check any chimney/flue requirements
  • Take the necessary measurements
  • Check the access to your roof if required

Quote

Following your survey, we will provide you with a written quote.

Installation

We use our own in-house fitters who are Gas Safe and HETAS registered so you can be reassured that your installation will meet the industries required standards.

After Sales Service

We value our customers and pride ourselves on our after sales service. One of the main benefits of purchasing from an approved retailer is that once your fireplace is installed you can be reassured that we are only a phone call or email away if you need any help and advice;

  • General tips on stove usage and fire lighting
  • Breakdown or warranty issues
  • Servicing and maintenance

New Build

Living in a new build home is fantastic but there is always something missing. The focal point of any home, your fireplace. Here at fires and stoves Chester we specialise in new build fireplace installations and have a huge range of options to suit your needs.

NO CHIMNEY, NO PROBLEM. CONSERVATORY WITH POLY CARBONATE ROOF, NO PROBLEM.

There are many fires that do not require a chimney breast and can be fitted directly on a flat wall. Whether it is gas, solid fuel or electric you are after there are 100’s of choices.

ALL FIRES SHOWN CAN BE FITTED INTO NEW BUILDS OR CONSERVATORIES.

Chimney and Flue Liners

When considering installation of any new fireplace whether gas or solid fuel it is important to have a chimney inspection. You can be reassured that Fires and Stoves Chester are specialists in carrying out a full survey of your existing chimney and flue. Our in-house installers will carry out any remedial work that is required to ensure your chimney is safe and working to full efficiency prior to any installation.

WHATEVER YOUR FIREPLACE NEEDS CONTACT US ON 01244 851211 FOR FREE FRIENDLY IMPARTIAL ADVICE AND INFORMATION