Privacy Policy

Fires and Stoves Chester Privacy Policy

This Privacy Policy is provided by Fires and Stoves Chester the owner and provider of this website, and you, the user of this website. This policy applies to our use of any and all data collected by us in relation to your use of the Website.

We understand that your privacy is important to you and that you care about how your personal data is used. We do not collect personal data about you unless you contact us. Any personal data we do collect will only be used as permitted by law.

1. Definitions and Interpretations

In this policy the following terms shall have the following meanings:

Means collectively all information that you submit to Fires and Stoves Chester via the website. This definition shall, where applicable, incorporate the definitions provided in the General Data Protection Regulation (GDPR).

Means a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website.

“UK and Cookie Law”
Means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003

2. Information about us

This website is owned and controlled by Fires and Stoves Chester.
Full Postal address: Fires and Stoves, A41 Liverpool Road, Backford, Chester, Cheshire, CH1 6PF
Telephone number: 01244851211

3. Information gathered by us

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process the following data about you:

Communication data - this includes communication that you send to us either through the contact form on the website, through email, text, social media messaging, social media posting or any other communication you send to us. We process this data for the purposes of communicating with you and for record keeping.

4. Cookies

This website may place and access certain “Cookies” on your computer. We use cookies to improve your experience of using the website. Cookies will not allow a website operator to obtain information of a personal nature that will identify yourself to us. When accessing our website, you can refuse to accept the use of Cookies.

If you refuse Cookies, please note that some parts of this website may become inaccessible or not function properly. 

5. What we do with the information we collect

Under the GDPR we must always have a lawful basis for using personal data. This may be because the data is necessary for us to fulfil our contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interest to use it.

Your personal information may be used to inform promotional information sent to you about third parties deemed to be relevant to your needs. Unless we have your permission to do so or are permitted by law we will not sell, distribute or lease any personal information to a third party.

6. Sharing information

We will always treat your information as private and confidential.

We may share the information we gather with advertises and other partners. The information we share is in aggregate form only. We do not share personal information unless we have your specific permission to go so.

7. Links to other websites

This Website provides links to other websites. Fires and Stoves Chester has no control over such websites and is in no way responsible for the content thereof.

This policy does not extend to your use of such websites. Users are advised to read the privacy policy of other websites prior to using them.

8. How we store and protect your information

We adopt appropriate data collection, storage, processing practices and security measures. This is to prevent your personal data from being lost, used, altered, disclosed or accessed without authorisation. We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instruction, and they must keep it confidential.  

9. Telling you what information we hold about you

If you wish to know what information we hold about you, please contact us. We will only send this information to the address we have on file.

10. Removing and correcting information

If you request the removal of your personal information from our database or you wish us to amend or change the information we hold about you on our database, we will remove or amend any such information on your contacting us directly to request such a change.

11. Data quality

You may change and modify the information you have previously provided to us by contacting us directly.

12. Changes to this policy

Fires and Stoves Chester reserves the right to change this policy as we deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the policy on your first use of the Website following any alterations made.

If you have any questions about this privacy statement, about how we run the website or concerning your dealings with our website, please write to us at the address at section 2 or email us at

Fires and Stoves Chester November 2019